Refund Policy

The NotaWA Free plan has no subscription charge, so there is no payment to refund.

NotaWA Plus is offered as a monthly or annual automatically renewing subscription. Current prices and included features are listed on the Pricing page.

You can cancel through the billing portal in your NotaWA dashboard. Cancellation stops the next renewal. Unless applicable law requires otherwise, you retain access until the end of the period already paid for.

Refunds are reviewed according to applicable consumer law, the payment provider's buyer terms and refund policy, and the circumstances of the request. Refunds are not normally provided solely because part of a subscription period was unused.

This policy does not limit any mandatory right to withdraw, cancel, or receive a remedy for a service that is faulty, unavailable, or not as described.

Use the receipt or subscription-management link provided by the payment provider, open the billing portal from NotaWA, or contact support@notawa.com. Include the email used at checkout and the provider transaction or receipt number when available.

The payment provider processes payments as merchant of record. Approved refunds are returned through the original payment method, and timing depends on the provider, the payment network, and your financial institution.